Customer Service

Setting the Standard for Service

Florsheim’s success comes not only from the homes we build, but also the service we provide. We build relationships with each of our homeowners to ensure they’re satisfied starting from the day you purchase your new home and every day thereafter. Our dedicated staff treats each homeowner with the respect and sincerity they deserve and never ceases to go the extra mile. This is why we have one of the highest satisfaction rates in the industry with 98% of our homeowners saying they are happy with their Florsheim home and would refer a friend or family member.

If you’re a Florsheim homeowner and have a question about your home or would like to schedule service, complete our Online Service Request form. If you have further questions, call 1-800-985-HOME.